Welcome to the TalkToStopAndShop FAQ Page. Here you’ll find clear and detailed answers to the most common questions about the Stop & Shop Customer Satisfaction Survey and the $500 Gift Card Sweepstakes.
Whether you want to know about eligibility, entry rules, rewards, or technical details, this page will guide you step by step.
General Questions About the Survey
Question: What is the TalkToStopAndShop Survey?
Answer: The TalkToStopAndShop Survey is Stop & Shop’s official customer feedback program hosted at www.TalktoStopandShop.com. It allows shoppers to share honest feedback about products, services, and overall store experience. Each completed survey also enters you into a sweepstakes for a chance to win a $500 Stop & Shop gift card.
- Question: Why does Stop & Shop collect customer feedback?
Answer: The survey helps Stop & Shop improve product quality, store layouts, promotions, and customer service. Feedback also highlights areas where customers face challenges, ensuring a better shopping experience in the future.
- Question: How long does it take to complete the survey?
Answer: On average, it takes 5-10 minutes to finish the survey, depending on how detailed your feedback is.
Participation and Entry
- Question: How can I enter the TalkToStopAndShop Survey?
To enter, visit the official website and:
- Enter your 20-digit survey code from your Stop & Shop receipt.
- Provide the transaction number, date, and time of your visit.
- Answer survey questions honestly.
- Submit your entry to receive a confirmation code and automatic sweepstakes entry.
- Question: Do I need a receipt to participate?
Answer: Yes, for the online survey, a valid Stop & Shop receipt with a survey code is required. In some cases, alternate entry methods may be provided in the official rules.
- Question: How many times can I enter the survey?
Answer: You can participate up to five times per month, but each entry requires a unique receipt and survey code.
- Question: How long after purchase can I enter?
Answer: The survey must be completed within 14 days of your purchase date. Expired codes will not work.
Eligibility
- Question: Who can participate in the survey?
Answer: You must be:
- 18 years or older.
- A legal resident of Connecticut, Massachusetts, New Jersey, New York, or Rhode Island.
- Question: Can Stop & Shop employees enter the survey?
Answer: No. Employees of Stop & Shop, their immediate families, and anyone living in the same household are not eligible to participate.
- Question: Do I need to be a U.S. citizen to enter?
Answer: No, but you must be a legal resident of the eligible states listed above.
Rewards and Sweepstakes
- Question: What rewards can I win?
Answer: Every month, ten winners are randomly selected to receive a $500 Stop & Shop gift card.
- Question: How are winners chosen?
Answer: Winners are selected randomly from all eligible survey entries each month.
- Question: How will I know if I’ve won?
Answer: Winners are notified through the email address or phone number they provided when completing the survey.
- Question: Can I transfer or exchange my prize?
Answer: No. The $500 gift card is non transferable and cannot be exchanged for cash. It must be used by the selected winner.
- Question: Do Stop & Shop gift cards expire?
Answer: Stop & Shop gift cards generally have long validity periods, but it’s best to check the terms printed on your specific card.
- Question: What can I buy with my gift card?
Answer: Gift cards can be redeemed for:
- Groceries, fresh produce, and meats
- Dairy, bakery, and deli items
- Floral arrangements
- Household essentials
- Gasoline (at select Stop & Shop locations)
Technical and Process Questions
- Question: What if my survey code doesn’t work?
Answer: Double check the digits and make sure you are entering them correctly. If the code still doesn’t work, it may have expired after 14 days or already been used.
- Question: Can I take the survey on my mobile phone?
Answer: Yes. The survey is mobile friendly and works on smartphones, tablets, and desktop computers.
- Question: What if I lose my receipt?
Answer: Without a receipt code, you cannot take the online survey. However, alternate entry methods may sometimes be offered in the official sweepstakes rules.
- Question: What languages is the survey available in?
Answer: The survey is available in English and Spanish, making it accessible for a wider range of customers.
Conclusion – Your Questions Answered
The TalkToStopAndShop Survey is one of the simplest ways for customers to make their voices heard while standing a chance to win big rewards. Whether you’re wondering about eligibility, entry rules, or the $500 gift card, this FAQ page covers everything you need to know.
So the next time you shop at Stop & Shop, don’t throw away your receipt turn it into a chance to win!